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CASH ON DELIVERY ACCEPTED
14-DAY REVERSIBLE RETURNS
24/7 DEDICATED CONCIERGE

TERMS & CONDITIONS

Acceptance of Terms

By accessing, browsing, or using this website, or by placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

Website Use

The website is provided for personal shopping and informational purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the service for unlawful purposes.

Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, availability, and pricing. Product colors and appearance may vary depending on your device or screen settings. Minor differences between displayed information and the delivered product may occur.

Pricing & Availability

Product prices and availability may change without prior notice. We reserve the right to correct typographical, pricing, specification, availability, or display errors. If an error affects an unfulfilled order, the order may be cancelled and the customer may be notified accordingly.

Order Placement

When placing an order, you must provide accurate recipient information, including your name, delivery address, phone number, and other details reasonably required to complete delivery. An order request does not necessarily guarantee acceptance or fulfillment.

Order Confirmation

Orders may be reviewed or confirmed before dispatch. We reserve the right to decline, cancel, or limit an order where information is incomplete or inaccurate, the requested product is unavailable, delivery cannot reasonably be completed, or unusual ordering activity is detected.

Cash on Delivery

All purchases are available exclusively through Cash on Delivery. Payment for an accepted order is due when the parcel is delivered to the designated recipient. No online payment is required to place an order through the website.

Delivery Acceptance

Customers are expected to provide accurate delivery information and reasonably cooperate with delivery attempts. Repeated refusal of legitimate Cash on Delivery orders, intentional submission of false details, or repeated failed deliveries may result in cancellation of pending orders or restrictions on future ordering.

Shipping & Delivery

Orders are prepared for dispatch according to product availability and operational schedules. Estimated delivery times are provided as general guidance and may vary depending on destination, courier conditions, weather, holidays, regional restrictions, or other circumstances outside our reasonable control.

Delivery Delays

While reasonable efforts are made to deliver parcels within the estimated timeframe, delivery dates are not guaranteed. Delays caused by courier operations, incorrect addresses, unavailable recipients, transportation interruptions, severe weather, or other unforeseen circumstances may occur.

Address Accuracy

Customers are responsible for ensuring that the delivery address and contact information supplied during checkout are complete and accurate. We are not responsible for delays or failed delivery attempts resulting from incorrect, incomplete, or outdated information provided by the customer.

Returns & Replacements

Eligible products may be returned or replaced in accordance with the applicable Return Policy. Product-specific conditions, exclusions, inspection requirements, and applicable return periods may vary. Customers should review the relevant return information before requesting a return or replacement.

Damaged or Incorrect Items

If an item arrives damaged, defective, incomplete, or materially different from the ordered product, the customer should report the issue within the applicable return or support period. Additional information or reasonable evidence may be requested to evaluate the issue and determine the appropriate resolution.

Order Cancellation

An order may be cancelled before dispatch where cancellation is supported by the applicable order status. We may also cancel an order due to product unavailability, pricing or listing errors, suspected misuse, inaccurate delivery information, or circumstances that prevent reasonable fulfillment.

Promotional Offers

Promotional offers, discounts, product bundles, and other special pricing may be subject to separate conditions, availability limits, product exclusions, or specified validity periods. Offers may be modified or withdrawn where reasonably necessary.

Intellectual Property

Website content, including text, graphics, product imagery, logos, layouts, icons, and other materials, may be protected by applicable intellectual property laws. Content may not be copied, reproduced, modified, distributed, or commercially exploited without appropriate authorization.

Third-Party Services

Certain website functions may depend on third-party providers, including hosting, analytics, communications, logistics, or technical services. Availability or performance of such third-party services may be outside our direct control.

Prohibited Activities

You must not use the website to place fraudulent orders, impersonate another person, provide deliberately misleading information, interfere with website security, introduce malicious software, scrape or extract content through unauthorized means, or otherwise disrupt the normal operation of the service.

Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from website use, delivery delays, service interruptions, or product use. Any applicable liability relating to a product or order will be limited to the remedies available under applicable law and the relevant purchase terms.

Force Majeure

We will not be responsible for delays or inability to perform obligations caused by circumstances reasonably beyond our control, including natural events, transportation disruptions, government restrictions, widespread technical failures, labor disruptions, or other unforeseen events.

Changes to These Terms

These Terms & Conditions may be updated periodically to reflect changes in our services, operations, products, or applicable requirements. The updated version will become effective when published on the website unless otherwise stated.

Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, while the remaining provisions will continue to remain in effect.

Governing Law

These Terms & Conditions are subject to applicable laws and regulations governing the purchase and delivery of goods. Any applicable disputes will be handled in accordance with the jurisdiction and legal requirements applicable to the transaction.

Agreement

By continuing to use the website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including the applicable Cash on Delivery, shipping, cancellation, return, and product-related policies.

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